Booking

I'm going to the airport, when do I need to be at the airport by?
We advise you get to the airport as early as possible. You should always allow 30 minutes to get through security, bearing in mind the relevant check-in gat...
Fri, 28 Jul, 2017 at 8:50 AM
What are ‘one-way’, ‘return’ and ‘hourly’ bookings?
A one-way booking is a single journey from A to B, such as from the airport to your hotel. The price is based on the number of miles driven. A return booking...
Thu, 27 Jul, 2017 at 4:30 PM
What is included in an hourly booking?
A specific number of miles are included for each hour of an hourly booking. The number of miles will be shown alongside the price for the booking. For an add...
Thu, 27 Jul, 2017 at 4:27 PM
Where do I meet my driver when I land at the airport?
Your driver will be waiting for you in the arrival hall holding a 'meet & greet' board with your name clearly written on it.  Kindly ensure ...
Fri, 28 Jul, 2017 at 8:50 AM
Are there any other booking fees?
We try to ensure all charges are clearly laid out. Please be aware of the following charges which can be found on our website(s) : If you would like...
Wed, 24 Jan, 2018 at 12:13 PM
Is There A Charge To Cancel My Booking?
Yes if you cancel your booking you will be charged as per the following table of charges. 7.1. Cancellations must be made by you using our website. Y...
Thu, 1 Mar, 2018 at 3:48 PM
How Long Does It Take To Process A Refund?
If the operator is unable to cover your booking you will be refunded automatically.  Refunds are done on the day the job is cancelled but will take 3 to...
Tue, 1 Aug, 2017 at 10:11 AM
How To Make A Booking?
We offer a pre-booked minicab, minibus and coach hire service specialising in mid to long distance journeys. Providing you with a real-time quotation ...
Tue, 12 Jun, 2018 at 12:07 PM
What Vehicle Classes Do You Offer?
We provide many different vehicle classes to meet your journey needs. We have standard saloons to Executive Mercedes E-class or chauffeur driven Bentley...
Mon, 20 Aug, 2018 at 11:37 AM
Card Fraud - We take it very serious.
Card Fraud We take card fraud very seriously and go to great lengths to prevent it.  But we do more than others... We have a close working relat...
Wed, 26 Sep, 2018 at 1:46 PM