Booking

My Driver Is Late, What Happens Next?
Due to unforeseen circumstances, your driver may run late.  This could be due to their previous trip overrunning or the driver being caught up in traffic. T...
Mon, 26 Nov, 2018 at 3:01 PM
I Have Made an Error on my Booking, How Can I Fix This?
When making a booking, we understand that mistakes can sometimes be made. If this does indeed happen, you can get in touch with our customer service team on...
Mon, 26 Nov, 2018 at 3:43 PM
Why is my Booking Not Showing on my Account?
There are a couple of reason why your booking may not be showing on your account. The first reason might be that you have created an account with a differen...
Tue, 4 Dec, 2018 at 12:11 PM
How do I Add Previous Bookings on to my New Account?
You will need to go to www.taxicode.com, log in to your account, go to 'Bookings' and then 'Recover Bookings'. Input the email address in...
Wed, 28 Nov, 2018 at 11:29 AM
I Have Not Received my Account Verification Code from the App
One of the reasons you may not have received a verification code would be that you are using an international number. Unfortunately our system does not yet ...
Tue, 4 Dec, 2018 at 2:26 PM
My Booking has Multiple Trips, how can I get a Quote?
If your booking has multiple drop offs, there are a couple of ways you can make the booking. When creating a booking there is an option to 'Add Via...
Wed, 5 Dec, 2018 at 12:35 PM